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Returns and Handling Charges Policy

Product Returns can be requested by filling out ALL the details on the Returns page of our website.

Requests by you for return of catalogue goods maybe subject to a handling charge if all of the following criteria are not met:

  1. The goods are unused and are bought from the Rotonair catalogue
  2. The goods are in good order
  3. The returns must include a completed goods return note which Rotonair will suppy
  4. Any goods to be returned that are outside the 30 days from the date of purchase.

Rotonair cannot accept responsibility for returns forwarded by customers using their own carriers.

Under no circumstances should goods to be returned be given to a Rotonair representative.

Rotonair cannot accept any return of goods sourced on a customer's behalf listed outside the Rotonair catalogue. Such orders for non-catalogue goods are non-cancellable and non-returnable and, as such, are accepted entirely at the customer's own risk.

What can we do for you ?

  • Fast Delivery

    We can despatch the majority of items on the day of purchase. We provide a reliable text/email delivery confirmation service from our carriers, DX. DX can email/text you your delivery time within an hour, so please ensure your contact details are correct on your online account.

  • Shop Online 24/7

    Why not register an online account on our website? It will enable you to purchase what you need, no matter what time of day or night or where you are located. Click the “Register New Web Account” tab in the top right-hand corner and fill in the simple form. List price discounts will appear online as and when issued to your company, and when logged in, you can also see live stock figures and all our current, exclusive special offers.

  • Best Quality

    Our goal is to always provide our customers with the highest quality products worldwide at competitive prices. We stay up-to-date with new products and have access to innovative and cutting-edge stock. We can meet all your needs with the most in-demand fluid power ranges and strong relationships with leading pneumatic and hydraulic industry suppliers.